After the fires destroyed the Moria camp in September 2020, the emergency camp of Mavrovouni was established on Lesvos to accommodate displaced residents. As multiple humanitarian organizations began providing healthcare services in the camp, a coordinated system was needed to manage patient flow and ensure residents could access the right care.

From October 2020 until May 2022, CMA set up and coordinated a central triage system, known as the Medical Reception Area (MRA). Two of CMA’s co-founders had previously been involved in establishing a similar system in Moria camp, and this experience informed the development of the MRA in Mavrovouni. The system was later adopted by the Greek National Public Health Organization (EODY) and implemented in the new camp with the support of several humanitarian partners.

The triage area served as the first point of contact for patients in need of medical care. Nurses conducted initial health assessments and COVID-19 screening , after which patients were referred to the appropriate medical actor operating in the camp. By coordinating patient flow and providing interpreters, CMA helped streamline access to healthcare services, reduce waiting times, and prevent patients from visiting multiple clinics before receiving care.

Due to the decrease in both the camp population and the number of healthcare providers, a central triage system was no longer necessary. As a result, CMA decided to close the program in May 2022.